Terms of service

Welcome to LF Diamonds. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website, creating an account, or purchasing our products, you agree to comply with these Terms. If you do not agree with these Terms, please discontinue using our website.

1. Acceptance of Terms

By accessing or using this website, you confirm that:

• You are at least 18 years of age or have permission from a parent or legal guardian.
• You have the legal capacity to enter into a binding agreement.
• All information provided by you is accurate, complete, and up to date.
• You agree to comply with all applicable laws and regulations while using our website.

2. Products

LF Diamonds offers fine diamond jewelry, including engagement rings, wedding bands, earrings, necklaces, bracelets, pendants, and custom jewelry featuring natural and lab-grown diamonds.

Every effort is made to ensure product descriptions, specifications, images, and pricing are accurate. However:

• Product images are for illustration purposes only.
• Colors may vary depending on your device display.
• Natural diamonds and gemstones may contain unique inclusions and characteristics.
• Minor variations in weight, dimensions, and craftsmanship may occur due to the handcrafted nature of jewelry.

These variations are considered normal and do not constitute manufacturing defects.

3. Diamond Quality

Where applicable, diamonds are evaluated according to internationally recognized grading standards, including:

• Cut
• Color
• Clarity
• Carat Weight

Selected diamonds may include certificates issued by recognized gemological laboratories. Certification details are provided with eligible products.

4. Custom & Personalized Jewelry

Customized and personalized jewelry is created according to individual customer specifications.

Because these pieces are specially made:

• Orders cannot be canceled once production begins.
• Personalized products cannot be returned or exchanged.
• Refunds are not available unless the item has a verified manufacturing defect.

Customers are responsible for confirming all engraving details, sizing, and customization requests before placing an order.

5. Pricing

All prices displayed on our website are listed in the applicable currency and may include or exclude taxes depending on your location.

LF Diamonds reserves the right to:

• Change prices without prior notice.
• Correct pricing errors.
• Cancel orders resulting from incorrect pricing caused by technical or human error.

If an incorrect price is displayed, we will contact you before processing your order.

6. Payment

We accept secure payments through authorized payment providers.

By submitting payment information, you confirm that:

• You are authorized to use the selected payment method.
• Your billing information is accurate.
• Your payment details are truthful and complete.

Orders will only be processed after successful payment authorization.

7. Order Acceptance

Submitting an order does not guarantee acceptance.

LF Diamonds reserves the right to:

• Decline or cancel an order.
• Limit purchase quantities.
• Refuse service where fraudulent or suspicious activity is suspected.
• Request additional verification before shipping.

If payment has already been received for a canceled order, an applicable refund will be issued.

8. Shipping & Delivery

Delivery times are estimates and may vary depending on:

• Product availability
• Custom manufacturing
• Shipping destination
• Courier delays
• Customs inspections
• Weather conditions

Customers are responsible for providing accurate shipping information.

For complete details, please refer to our Shipping Policy.

9. Returns & Exchanges

Returns are accepted only in accordance with our Returns & Shipping Policy.

Generally:

• Items must be returned unused and in their original condition.
• Original packaging and certificates must accompany returned items.
• Customized, engraved, resized, or personalized products are generally not eligible for return unless defective.

Returned products that do not meet the applicable return requirements may be refused.

10. Warranty

LF Diamonds jewelry is covered against verified manufacturing defects according to the warranty terms applicable to the product.

The warranty does not cover:

• Normal wear and tear
• Scratches
• Bent prongs
• Lost diamonds caused by accidental damage
• Improper storage or care
• Unauthorized repairs or modifications
• Damage from chemicals or misuse

Warranty coverage may require inspection by LF Diamonds jewelry specialists.

11. Ring Resizing

Eligible rings may qualify for complimentary or paid resizing depending on the design.

Certain ring styles, eternity bands, custom rings, and intricate settings may not be resizable.

12. User Accounts

If you create an account, you agree to:

• Maintain accurate information.
• Keep your login credentials confidential.
• Notify us immediately of unauthorized account activity.
• Accept responsibility for activities occurring under your account.

LF Diamonds reserves the right to suspend or terminate accounts that violate these Terms.

13. Intellectual Property

All content on this website, including:

• Logos
• Jewelry designs
• Product photographs
• Videos
• Graphics
• Text
• Icons
• Website layout

is owned by or licensed to LF Diamonds and is protected by applicable copyright, trademark, and intellectual property laws.

No material may be copied, reproduced, modified, distributed, or commercially used without prior written permission.

14. Prohibited Use

Users may not:

• Use the website for unlawful purposes.
• Attempt unauthorized access to our systems.
• Upload malicious software.
• Commit fraud.
• Impersonate another individual.
• Disrupt website functionality.
• Violate applicable laws.

Violation of these Terms may result in immediate termination of access.

15. Third-Party Services

Our website may include links to third-party websites, services, or payment providers.

LF Diamonds is not responsible for:

• Third-party content
• Privacy practices
• External services
• Product availability on external websites

Use of third-party services is subject to their respective terms and policies.

16. Privacy

Your use of this website is also governed by our Privacy Policy.

By using our website and services, you acknowledge the collection and processing of information as described in that policy.

17. Limitation of Liability

To the maximum extent permitted by applicable law, LF Diamonds shall not be liable for:

• Indirect damages
• Incidental damages
• Consequential damages
• Lost profits
• Lost business opportunities
• Data loss
• Shipping delays caused by third parties

Our maximum liability shall not exceed the purchase price of the product giving rise to the claim, except where otherwise required by applicable law.

18. Disclaimer

Products and services are provided on an "as available" basis.

While we strive for accuracy, we do not guarantee that:

• Website content is error-free.
• Product availability will always be uninterrupted.
• The website will remain free from technical issues.
• Every device will display products identically.

19. Force Majeure

LF Diamonds is not responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including:

• Natural disasters
• Government actions
• War
• Labor disputes
• Supply chain interruptions
• Transportation failures
• Internet outages
• Pandemics

20. Governing Law

These Terms shall be governed by the laws applicable in the jurisdiction where LF Diamonds is registered.

Any disputes arising under these Terms shall be subject to the jurisdiction of the competent courts in that jurisdiction.

21. Changes to These Terms

LF Diamonds reserves the right to update or modify these Terms at any time.

Changes become effective upon publication on this page. Continued use of the website after updates constitutes acceptance of the revised Terms.

22. Contact Us

If you have any questions regarding these Terms of Service, please contact LF Diamonds:

Email: info@lfdiamonds.com
Phone: +1 (416) 786-5492